>>> WELCOME BACK. IT’S A LONG HOLIDAY WEEKEND. IT’S A LONG HOLIDAY WEEKEND. YOU ARE GOING TO WANT TO KNOW YOU ARE GOING TO WANT TO KNOW ABOUT THIS, BURN OUT. ABOUT THIS, BURN OUT. IT’S A LEGITIMATE MEDICAL IT’S A LEGITIMATE MEDICAL DIAGNOSIS BY THE WORLD HEALTH DIAGNOSIS BY THE WORLD HEALTH ORGANIZATION. ORGANIZATION. >> IT IS OFFICIALLY DEFINED AS A >> IT IS OFFICIALLY DEFINED AS A SYNDROME RESULTING FROM CHRONIC SYNDROME RESULTING FROM CHRONIC WORKPLACE STRESS THAT HAS NOT WORKPLACE STRESS THAT HAS NOT BEEN SUCCESSFULLY MANAGED. BEEN SUCCESSFULLY MANAGED. THERE ARE THREE SYMPTOMS. THERE ARE THREE SYMPTOMS. >> FEELINGS OF ENERGY DEPLETION >> FEELINGS OF ENERGY DEPLETION OR EXHAUSTION, INCREASED MENTAL OR EXHAUSTION, INCREASED MENTAL DISTANCE FROM ONE’S JOB OR DISTANCE FROM ONE’S JOB OR NEGATIVITY AND CYNICISM RELATED NEGATIVITY AND CYNICISM RELATED TO ONE’S JOB AND REDUCED TO ONE’S JOB AND REDUCED PROFESSIONAL EFFECTIVENESS.
PROFESSIONAL EFFECTIVENESS. >> CHECK, CHECK, AND CHECK. >> CHECK, CHECK, AND CHECK. NBC NEWS MEDICAL CORRESPONDENT NBC NEWS MEDICAL CORRESPONDENT WHO IS INVIGORATED AND HAPPY TO WHO IS INVIGORATED AND HAPPY TO BE HERE, DR. ONTORRES. BE HERE, DR. ONTORRES. A LOT OF PEOPLE HAVE TIMES OF A LOT OF PEOPLE HAVE TIMES OF STRESS AT THEIR JOBS. STRESS AT THEIR JOBS. HOW DO YOU KNOW IF YOU ARE HOW DO YOU KNOW IF YOU ARE ACTUALLY EXPERIENCING THIS ACTUALLY EXPERIENCING THIS CONDITION KNOWN AS BURN OUT? CONDITION KNOWN AS BURN OUT? >> IT’S INTERESTING. >> IT’S INTERESTING. WHEN PEOPLE HEAR THE SYMPTOMS WHEN PEOPLE HEAR THE SYMPTOMS THEY ARE LIKE, I HAVE BEEN THERE THEY ARE LIKE, I HAVE BEEN THERE BEFORE. BEFORE. WE ALL HAVE STRESS. WE ALL HAVE STRESS. STRESS GOES HAND IN HAND WITH STRESS GOES HAND IN HAND WITH WHAT WE DO EVERY DAY. WHAT WE DO EVERY DAY. WE ARE ABLE TO HANDLE THAT WE ARE ABLE TO HANDLE THAT STRESS.
STRESS. AS HUMANS, WE GET THE STRESS, AS HUMANS, WE GET THE STRESS, HANDLE IT, GET IT UNDER CONTROL, HANDLE IT, GET IT UNDER CONTROL, COME BACK THE NEXT DAY AND DO IT COME BACK THE NEXT DAY AND DO IT OVER AND OVER AGAIN. OVER AND OVER AGAIN. IF IT’S CONTINUOUS, IT TURNS IN IF IT’S CONTINUOUS, IT TURNS IN BURNOUT. BURNOUT. IT DOESN’T GO AWAY. IT DOESN’T GO AWAY. I TELL PEOPLE YOU CAN TELL IFYOU I TELL PEOPLE YOU CAN TELL IFYOU HAVE BURNOUT IF YOU DON’T WANT HAVE BURNOUT IF YOU DON’T WANT TO GO TO WORK, DON’T WANT TO BE TO GO TO WORK, DON’T WANT TO BE THERE.
THERE. SO AGAIN THE TWO GO HAND IN SO AGAIN THE TWO GO HAND IN HAND. HAND. STRESS IS IT SOMETHING WE CAN STRESS IS IT SOMETHING WE CAN HANDLE AND CONTROL. HANDLE AND CONTROL. BURNOUT NOT NECESSARILY. BURNOUT NOT NECESSARILY. >> BOY, WHAT CAN WE DO ABOUT IT? >> BOY, WHAT CAN WE DO ABOUT IT? A LOT OF FOLKS HAVE JOBS THAT A LOT OF FOLKS HAVE JOBS THAT ARE VERY STRESSFUL AND ARE VERY STRESSFUL AND OFTENTIMES I WOULD IMAGINE THAT OFTENTIMES I WOULD IMAGINE THAT IS WHAT LEADS TO THE BURNOUT. IS WHAT LEADS TO THE BURNOUT. >> YOU CAN QUIT ON LIVE TV. >> YOU CAN QUIT ON LIVE TV. >> NO, I’M NOT QUITE THERE. >> NO, I’M NOT QUITE THERE. >> YOU WANT TO RECOGNIZE THE >> YOU WANT TO RECOGNIZE THE SYMPTOMS. SYMPTOMS. RECOGNIZE THE CYNICISM, THE FACT RECOGNIZE THE CYNICISM, THE FACT THAT YOU ARE AT WORK AND YOU THAT YOU ARE AT WORK AND YOU SIMPLY DON’T BEWANT TO BE THERE.
SIMPLY DON’T BEWANT TO BE THERE. YOU ARE NOT ABLE TO ENJOY THE YOU ARE NOT ABLE TO ENJOY THE THINGS YOU USED TO ENJOY. THINGS YOU USED TO ENJOY. TAKE TIME OFF FROM WORK. TAKE TIME OFF FROM WORK. DISCONNECT. DISCONNECT. OVER THE THREE-DAY HOLIDAY, OVER THE THREE-DAY HOLIDAY, PEOPLE HOPEFULLY WERE ABLE TO PEOPLE HOPEFULLY WERE ABLE TO GET AWAY A LITTLE BIT. GET AWAY A LITTLE BIT.
IF WORSE COMES TO WORSE AND NONE IF WORSE COMES TO WORSE AND NONE OF THESE SEEMS TO BE WORKING, OF THESE SEEMS TO BE WORKING, LOOK FOR ANOTHER JOB IF YOU CAN. LOOK FOR ANOTHER JOB IF YOU CAN. >> WHAT CAN MANAGEMENT DO TO >> WHAT CAN MANAGEMENT DO TO HELP ALLEVIATE THIS? HELP ALLEVIATE THIS? >> A COUPLE OF THINGS. >> A COUPLE OF THINGS.
ONE IS GIVE YOU TIME OFF WHERE ONE IS GIVE YOU TIME OFF WHERE THEY DON’T GET A HOLD OF YOU. THEY DON’T GET A HOLD OF YOU. THAT IS THE BIGGEST THING. THAT IS THE BIGGEST THING. WE HAVE BEEN THERE ON THE WE HAVE BEEN THERE ON THE WEEKENDS WHERE WE ARE ANSWERING WEEKENDS WHERE WE ARE ANSWERING EMAILS AND TAKING CARE OF EMAILS AND TAKING CARE OF THINGS. THINGS. IF YOU CAN CHECK OUT COMPLETELY. IF YOU CAN CHECK OUT COMPLETELY. I TELL PEOPLE IMAGINE IF YOU I TELL PEOPLE IMAGINE IF YOU WENT ON A CAMPING TRIP AND WENT ON A CAMPING TRIP AND COULDN’T ANSWER YOUR CELL PHONE COULDN’T ANSWER YOUR CELL PHONE FOR THREE DAYS, THAT’S THE BREAK FOR THREE DAYS, THAT’S THE BREAK YOU NEED.
YOU NEED. IT MIGHT NOT BE THREE DAYS LONG, IT MIGHT NOT BE THREE DAYS LONG, BUT YOU NEED IT EVERY NOW AND BUT YOU NEED IT EVERY NOW AND THEN. THEN. LOOK AT YOUR EMPLOYEES. LOOK AT YOUR EMPLOYEES. IF THEY LOOK LIKE THEY ARE IF THEY LOOK LIKE THEY ARE BURNING OUT, STARTING TO BE BURNING OUT, STARTING TO BE CYNICAL, A LITTLE SNIPPY AND CYNICAL, A LITTLE SNIPPY AND ARGUING WITH EACH OTHER, ARGUING WITH EACH OTHER, PRODUCTIVITY IS GOING DOWN, PRODUCTIVITY IS GOING DOWN, THAT’S PROBABLY A GOOD SIGN THAT’S PROBABLY A GOOD SIGN BURNOUT IS HAPPENING.
BURNOUT IS HAPPENING. A GOOD MANAGER NEEDS TO SAY — A GOOD MANAGER NEEDS TO SAY — >> YOU CAN’T REALISTICALLY QUIT >> YOU CAN’T REALISTICALLY QUIT OR GET A NEW JOB, ARE THERE OR GET A NEW JOB, ARE THERE LITTLE THINGS ON THE JOB EVERY LITTLE THINGS ON THE JOB EVERY DAY? DAY? >> LITTLE THINGS TO HELP OUT, >> LITTLE THINGS TO HELP OUT, AGAIN FIRST AND FOREMOST AGAIN FIRST AND FOREMOST RECOGNIZE THAT BURNOUT IS RECOGNIZE THAT BURNOUT IS HAPPENING AND TRY TO SEE IF YOU HAPPENING AND TRY TO SEE IF YOU CAN DISCONNECT A LITTLE BIT.
CAN DISCONNECT A LITTLE BIT. TALK TO YOUR MANAGERS AND SAY TALK TO YOUR MANAGERS AND SAY THIS IS ONE OF THOSE THINGS I THIS IS ONE OF THOSE THINGS I WANT TO TAKE CARE OF, I WANT TO WANT TO TAKE CARE OF, I WANT TO GET UNDER CONTROL. GET UNDER CONTROL. WHEN YOU GO HOME A BIG THING TO WHEN YOU GO HOME A BIG THING TO THINK ABOUT IS SIMPLY GET AWAY THINK ABOUT IS SIMPLY GET AWAY FROM THIS FOR A WHILE. FROM THIS FOR A WHILE. EVEN IF IT’S JUST FOR 20 EVEN IF IT’S JUST FOR 20 MINUTES, 30 MINUTES. MINUTES, 30 MINUTES. DISCONNECT FROM YOUR CELL PHONE DISCONNECT FROM YOUR CELL PHONE AND THAT DOESN’T JUST AND THAT DOESN’T JUST NECESSARILY MEAN WORK, BUT NECESSARILY MEAN WORK, BUT SOCIAL MEDIA AS WELL. SOCIAL MEDIA AS WELL. >> EVEN TAKE A LITTLE WALK AT >> EVEN TAKE A LITTLE WALK AT WORK OR SOMETHING, IT WOULD WORK OR SOMETHING, IT WOULD PROBABLY HELP A LITTLE BIT. PROBABLY HELP A LITTLE BIT. >> ME TIME IS EXTREMELY >> ME TIME IS EXTREMELY IMPORTANT. IMPORTANT. AND THE THING IS YOU DON’T WANT AND THE THING IS YOU DON’T WANT TO LIVE TO WORK.
TO LIVE TO WORK. YOU WANT TO WORK TO LIVE..